When faced with a disease a person most often experiences fear and confusion. In such situations it is important that they are not left alone to solve their problem, but to be provided help with finding a specialist who can help them. We do not treat or diagnose, we help the client avoid the unknown and develop for them a clear course of possible actions for each specific situation.
We help with the organization of personal consultations from leading experts in the best clinics, both in Russia and abroad. Also, we provide assistance in preparing and processing documents and accompanying the patient in the clinic. We make sure that the treatment and rehabilitation takes place according to the chosen course. Our team strongly believes that helping people will change the future.
The center for assisting patients, Medservice PLUS, collaborates with leading clinics in Russia, the number of which has increased to 350, and contracts have been signed with 80 clinics from other countries, both near and far. More information can be obtained in the "Clinic Locations" section.
Payment for the services provided by Medservice PLUS can be performed in the following ways: on the website by entering card or account details, via SMS, direct through the application, or by the physical payment of cash at our office.
Upon application the client receives full and high-quality support while only needing to interact with a single medical consultant. The client does not have to spend precious time studying reviews in order to select the best specialist and clinic. Moreover, it is necessary to have a number of professional competencies in the field of medicine in order to assess each patient’s situation and offer the best combination of “diagnosis-treatment-doctor-medical institution”. The client is escorted by their medical coordinator, including during the following: examination of the patient’s primary documentation, preliminary consultation, selection of a doctor and medical institution for the consultation, treatment or surgery, making an appointment, receiving a second expert opinion (if necessary), forming an individual treatment plan, coordination with the client and the clinic, personal support within the clinic and without queues, accommodation in a hospital ward, adjustment of the plan for the stay and treatment, monitoring and coordination of the treatment and rehabilitation process.
Practical assistance in making contact with medical institutions, as well as directly with doctors, qualified information and organizational support, physical support, and legal assistance (if necessary).
Medical coordinators are specialists with special skills and competencies. They carry out the selection of medical institutions and a specialists, provide organizational and psychological support to patients, and provide escort and treatment services in Russia and abroad.
Yes, Medservice PLUS provide their services to patients with private and compulsory medical insurance. You can get a full free consultation on this issue by calling the hotline number or by leaving a request on the site.